Clear structures, effective processes and defined accountabilities – so your strategy never stays on paper.
An organisation's performance depends on how well it is aligned with its strategic goals and external changes. Drivers such as sustainability, digitalisation, and new regulatory requirements make it necessary to develop structures, processes, and accountabilities in a targeted way.
Many organisations have already defined their strategic direction on sustainability – the real challenge lies in operational implementation. Established structures, unclear governance, and missing interfaces slow down transformation and make effective action difficult. A Target Operating Model (TOM) provides the clarity needed: it defines roles, workflows, decision-making processes, and technological requirements so that your organisation can implement strategic priorities efficiently and remain fit for the future – company-wide or within specific functions and business units.
The Target Operating Model is the foundation for your organisation to actually achieve its strategic goals. Together with you, we design the relevant dimensions – from organisation and governance to data and tools – creating a clear, actionable target picture.
Do you want to know how well your organisation is positioned to implement sustainability goals or master the transformation to a sustainable business? In a maturity assessment, we systematically analyse the status quo. We review your corporate strategy, organisational setup, incentive structures, data availability, and further relevant aspects. Our assessment model is based on years of experience and has proven its value with many clients. Based on the results, we identify strengths and areas for development, and show which levers are decisive for designing your Target Operating Model.
Tailored to your organisation's needs and focused on a future-oriented setup, we develop a new target picture for your organisation. To do so, we define the structures, roles, processes, and capabilities that your sustainability strategy requires – drawing on deep expertise in the operational demands of sustainability as a cross-cutting topic. For a holistic model, we work closely with various business functions, including product development, procurement, controlling, IT, and the central sustainability team. By comparing the target picture with the status quo, we identify the specific changes required and define a roadmap for implementation. The result: a tailored, actionable blueprint for your organisation's structure and process design.
As experienced change consultants, we support you in implementing and embedding your new operating model within the organisation. Through participatory and activating formats, we ensure your strategy is lived in day-to-day work. We manage change both procedurally and culturally – reducing resistance and building ownership within your teams. This is how your Target Operating Model becomes a functioning organisational reality. Depending on your requirements, change support begins during the TOM definition phase – to build buy-in for implementation from the outset. Our experts also support you in the detailed design of specific processes, such as supplier management, building an ESG data management system, or integrating sustainability into product development processes.
In a time of multiple crises, a future-oriented organisational setup is essential. Efficient processes, clear accountabilities, and seamless communication without silos enable fast action – both in implementing strategic goals and responding to short-term demands.
Rethinking established structures and incorporating new impulses for improved processes leads to greater efficiency and lower transaction costs in the medium term – in terms of both working time and budget.
TOM helps your organisation grow its sustainable impact. The result: long-term competitiveness, lower implementation costs, and a culture in which sustainable thinking and action become second nature.
